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Frequently asked questions
General
Animals
Food & Drinks
Farm Safari Trailer Rides run during the Summer months, usually from May through into October (or until it starts to get too wet and muddy!)They run on Weekends and School Holidays, but is weather dependent.Our Farm Safari Trailer Rides are Wheelchair Friendly! Please just make sure your brakes are locked into place 🙂
Yes! We just ask that you give everyone else the opportunity to have a go first.Your wristband will be marked when you enter the trailer to let us know you’ve already been on once, if there is still room on the trailer when everyone else has got on, you can certainly go round again! Beep beep!
We try our best to be wheelchair friendly and do have regular wheelchair users visit, but please be aware that the paths around the park are a mixture of gravel, paving, and grass. This, and the fact that we are on a hill, means that some paths are easier to use than others and it can depend on the type of wheelchair. We are always happy to give advice on the easiest paths to use, and to give a hand where needed – just ask, we’re a friendly bunch! Almost all the attractions have more than one way of getting there 🙂All of our buildings are on one level, so access throughout the buildings shouldn’t be a problem 🙂
YES! Gift Cards can be purchased directly through our website.They can then be sent directly to the intended recipient (and a receipt to you), or you can send the Gift Card to yourself to print and pass on 🙂Gift Cards are for Ticket purchases via our website at your leisure, and are issued by our booking partner. As such they cannot be used in the Café or on the door.
Wednesday-Sunday from 10am-5pm during school term-time, and 7 days a week during School Holidays.The Café is open 10am-3pm for Hot Food, and 10am-4.30pm approx for hot drinks, snacks, and the Toy Shop!Please note that during Winter months the outdoor Farm Park will be closed from 4pm and some animals will no longer be viewable when it is dark
I’m afraid not. Even the most well behaved dogs can scare a number of our animals, and as a result may cause harm.Registered Guide Dogs are allowed but we ask that you contact us via Facebook or email in advance so that our team are aware and do not challenge it 🙂 Therapy Dogs are not permitted as they do not undergo the same level of rigorous training.
Facebook or Instagram messages are the fastest way to get to in touch. As we’re often out on the farm looking after the animals (and we’re closed on Mondays and Tuesdays in term-time) we don’t always have someone available to answer the phone, send us a quick Facebook message or an email to parties@wynfordfarmpark.com and we will get back to you as soon as we can, usually during business hours.
We regularly Sell Out of Tickets so we always recommend booking online, as on the door tickets are not always available.Online tickets are ALWAYS the cheapest too!
Refunds cannot be issued.Booking Protection can be paid for at the time of booking, allowing customers the protection to make changes to their booking. Customers who have booked without protection cannot alter their booking.In the unlikley event of a closure of the business on the date of your booking, a Gift Code for the full value of your Tickets will automatically be issued by email to all affected bookings. This will allow you to re-book through our website at your convenience. You will not be required to get in touch to process this.
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