Question 1

Are you running Tractor and Trailer rides?

Accepted Answer

Farm Safari Trailer Rides run during the Summer months, usually from May through into October (or until it starts to get too wet and muddy!)They run on Weekends and School Holidays, but is weather dependent.Our Farm Safari Trailer Rides are Wheelchair Friendly! Please just make sure your brakes are locked into place 🙂

Question 2

Can you go on the Farm Safari more than once?

Accepted Answer

Yes! We just ask that you give everyone else the opportunity to have a go first.Your wristband will be marked when you enter the trailer to let us know you’ve already been on once, if there is still room on the trailer when everyone else has got on, you can certainly go round again! Beep beep!

Question 3

Is the Farm Wheelchair Friendly?

Accepted Answer

We try our best to be wheelchair friendly and do have regular wheelchair users visit, but please be aware that the paths around the park are a mixture of gravel, paving, and grass. This, and the fact that we are on a hill, means that some paths are easier to use than others and it can depend on the type of wheelchair. We are always happy to give advice on the easiest paths to use, and to give a hand where needed – just ask, we’re a friendly bunch! Almost all the attractions have more than one way of getting there 🙂All of our buildings are on one level, so access throughout the buildings shouldn’t be a problem 🙂

Question 4

Do you do Gift Vouchers?

Accepted Answer

YES! Gift Cards can be purchased directly through our website.They can then be sent directly to the intended recipient (and a receipt to you), or you can send the Gift Card to yourself to print and pass on 🙂Gift Cards are for Ticket purchases via our website at your leisure, and are issued by our booking partner. As such they cannot be used in the Café or on the door.

Question 5

When are you open?

Accepted Answer

Wednesday-Sunday from 10am-5pm during school term-time, and 7 days a week during School Holidays.The Café is open 10am-3pm for Hot Food, and 10am-4.30pm approx for hot drinks, snacks, and the Toy Shop!Please note that during Winter months the outdoor Farm Park will be closed from 4pm and some animals will no longer be viewable when it is dark

Question 6

Can I bring my dog?

Accepted Answer

I’m afraid not. Even the most well behaved dogs can scare a number of our animals, and as a result may cause harm.Registered Guide Dogs are allowed but we ask that you contact us via Facebook or email in advance so that our team are aware and do not challenge it 🙂 Therapy Dogs are not permitted as they do not undergo the same level of rigorous training.

Question 7

I have a question I couldn’t find an answer to, how do I get in touch?

Accepted Answer

Facebook or Instagram messages are the fastest way to get to in touch. As we’re often out on the farm looking after the animals (and we’re closed on Mondays and Tuesdays in term-time) we don’t always have someone available to answer the phone, send us a quick Facebook message or an email to parties@wynfordfarmpark.com and we will get back to you as soon as we can, usually during business hours.

Question 8

Do we need to book online or can we just turn up?

Accepted Answer

We regularly Sell Out of Tickets so we always recommend booking online, as on the door tickets are not always available.Online tickets are ALWAYS the cheapest too!

Question 9

What is your Cancellation Policy? What happens if I missed my booking?

Accepted Answer

Refunds cannot be issued.Bookings cannot be moved on the day of the booking.Only in exceptional circumstances a booking may be moved at management discretion if a written request is made, by email or Facebook, at least 48 hours before your booking. £6.95 Change of Date Fee will apply.Bookings cannot be moved retrospectively, if you have missed your booking you have missed your tickets. Bookings cannot be moved for inclement weather.Further terms & conditions can be found on our Terms & Conditions page.

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Frequently asked questions

Are you running Tractor and Trailer rides?

Can you go on the Farm Safari more than once?

Is the Farm Wheelchair Friendly?

Do you do Gift Vouchers?

When are you open?

Can I bring my dog?

I have a question I couldn’t find an answer to, how do I get in touch?

Do we need to book online or can we just turn up?

What is your Cancellation Policy? What happens if I missed my booking?

Open Wed-Sun

10am - 5pm
and 7 days a week in school holidays

Contact

Aberdeen
AB15 8RQ

+44 1224 745411

parties@wynfordfarmpark.com